Q. How can CNNIC help?
A. CNNIC is the National Internet Registry (NIR) for the China region. The CNNIC Whois Database holds details of IP address registrations within this region. You are welcome to use this database to track down the source of the network abuse and find contact details of the relevant network administrators.
Q. Can CNNIC tell me the name of the person hacking/spamming me?
A. No. In general, our database contains details of the networks that are using address space, not the individual users. In most cases, individuals will have a different IP number each time they log on to the Internet. You will need to report the IP number and time of the abuse to the network administrators,who should be able to use their log files to contact the individual involved?
CNNIC registers the address space that larger networks use, but does not provide Internet connection to any networks. Therefore, CNNIC does not have knowledge of the individual end-users, nor do we have access to the log files of external networks.
Q. Can CNNIC investigate my complaint?
A. No. You are welcome to use the CNNIC Whois Database to find out where to take your complaint, but CNNIC is not able to investigate it for you. As a registry, CNNIC adopts and applies policies relating to the way in which networks are addressed. But CNNIC does not have any powers (legally or practically) to regulate the conduct of Internet activity.
Laws relating to network abuse vary around the world. If you are not able to get the cooperation of the network administrators, then you may need to contact law enforcement agencies either in your jurisdiction or the jurisdiction where the problem originates.
Q. Does CNNIC have a role in preventing network abuse?
A. CNNIC's main role is to provide publicly accessible registration information. But CNNIC also has a role in the education of network operators in the China community. We conduct training courses relating to addressing policy. As a component of those courses, we do seek to raise awareness of the need for responsible network management.
Q. What if the registered contact details are wrong?
A. CNNIC requires that organisations register valid contact details, but we are not automatically notified if those details later cease to be valid. So, if you do find invalid contact details in the CNNIC Whois Database and the mnt-by of details is MAINT-CNNIC-AP, please send an email to confed@cnnic.cn, clearly stating the IP address and the incorrect contacts.
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